{"id":8327,"date":"2019-12-12T10:30:27","date_gmt":"2019-12-12T09:30:27","guid":{"rendered":"http:\/\/sydologie.com\/?p=8327"},"modified":"2024-11-22T14:22:23","modified_gmt":"2024-11-22T13:22:23","slug":"dossier-tests-utilisateurs-et-pedagogie-6-comment-conduire-un-test-utilisateurs","status":"publish","type":"post","link":"https:\/\/sydo.fr\/sydologie\/2019\/12\/dossier-tests-utilisateurs-et-pedagogie-6-comment-conduire-un-test-utilisateurs\/","title":{"rendered":"[DOSSIER] TESTS UTILISATEURS ET P\u00c9DAGOGIE #6 : COMMENT CONDUIRE UN TEST UTILISATEURS ?"},"content":{"rendered":"

 
\nSixi\u00e8me article de notre dossier consacr\u00e9 aux tests utilisateurs, bien s\u00fbr \u00e9crit par Cl\u00e9ment<\/a> !<\/em>
\n 
\nLe meneur du test \u00e0 un r\u00f4le primordial<\/strong>. C\u2019est lui qui va permettre au test d\u2019\u00eatre efficace et de faire avancer le projet. Il faut qu\u2019il ait une connaissance pratique assez avanc\u00e9e pour pouvoir r\u00e9pondre \u00e0 toutes questions et tous types de probl\u00e8mes rencontr\u00e9s durant le test.
\n 
\nLa discussion qu\u2019il pourrait y avoir entre meneur et testeur devra se faire sans influence. Pour \u00e9viter d\u2019aider involontairement l\u2019utilisateur, le meneur n\u2019est pas impliqu\u00e9 dans le projet<\/strong>. Il ne doit pas expliquer au testeur ce qu\u2019il doit faire mais plut\u00f4t lui demander ce qu\u2019il ferait. Petite mise en situation :
\n 
\nTesteur : O\u00f9 se trouve le menu ?<\/em>
\n 
\nMeneur : Le bouton en haut \u00e0 gauche \u2192 mauvaise r\u00e9ponse<\/em>
\n 
\nO\u00f9 chercherais-tu en premier ? \u2192 bonne r\u00e9ponse<\/em>
\n 
\nDe cette fa\u00e7on, le dialogue avec le testeur met en \u00e9vidence les id\u00e9es d\u2019am\u00e9lioration et les attentes qu\u2019ont les utilisateurs<\/strong> vis-\u00e0-vis du produit.
\n 
\nLe meneur doit faire parler les testeurs le plus possible.<\/strong> Il faut qu\u2019il comprenne \u00e0 quoi ils pensent et comment ils utilisent le produit. Il pose des questions, lance des discussions. Mais attention : un moment de silence n\u2019est pas forc\u00e9ment signe de blocage, la r\u00e9flexion fait partie du processus de test. Il est parfois d\u00e9licat de trouver le bon \u00e9quilibre : savoir garder le silence quand le testeur r\u00e9fl\u00e9chit, et reprendre la parole pour mieux comprendre son exp\u00e9rience.<\/strong>
\n 
\n 
\n 
\nEt voici les liens des articles de la s\u00e9rie :
\n– TESTS UTILISATEURS ET PEDAGOGIE #1 : INTRODUCTION<\/a><\/strong>
\n– TESTS UTILISATEURS ET PEDAGOGIE #2 : QU\u2019EST-CE QU\u2019UN TEST UTILISATEUR ?<\/a><\/strong>
\n– TESTS UTILISATEURS ET P\u00c9DAGOGIE #3 : POURQUOI FAIRE DES TESTS UTILISATEURS ?<\/a><\/strong>
\n– TESTS UTILISATEURS ET P\u00c9DAGOGIE #4 : LE D\u00c9ROULEMENT D\u2019UN TEST UTILISATEURS<\/a><\/strong>
\n– TESTS UTILISATEURS ET P\u00c9DAGOGIE #5 : PREPARER SON TEST UTILISATEURS<\/a><\/strong>
\n– TESTS UTILISATEURS ET P\u00c9DAGOGIE #6 : COMMENT CONDUIRE UN TEST UTILISATEURS ?<\/a><\/strong>
\n– TESTS UTILISATEURS ET P\u00c9DAGOGIE #7 : ANALYSER LES R\u00c9SULTATS<\/a><\/strong>
\n– TESTS UTILISATEURS ET P\u00c9DAGOGIE #8 : ASTUCES ET CONSEILS<\/a><\/strong>
\n– TESTS UTILISATEURS ET P\u00c9DAGOGIE #9 : A\/B TESTING<\/a><\/strong>
\n– TESTS UTILISATEURS ET P\u00c9DAGOGIE #10 : CONCLUSION\/BONUS<\/a><\/strong>
\n 
\n 
\n <\/p>\n","protected":false},"excerpt":{"rendered":"  Sixi\u00e8me article de notre dossier consacr\u00e9 aux tests utilisateurs, bien s\u00fbr \u00e9crit par Cl\u00e9ment !   Le meneur du test \u00e0 un r\u00f4le primordial. C\u2019est lui qui va permettre au test d\u2019\u00eatre efficace et de faire avancer le projet. Il faut qu\u2019il ait une connaissance pratique assez avanc\u00e9e pour pouvoir r\u00e9pondre \u00e0 toutes questions… Voir l’article<\/a>","protected":false},"author":46,"featured_media":8330,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"rop_custom_images_group":[],"rop_custom_messages_group":[],"rop_publish_now":"initial","rop_publish_now_accounts":[],"rop_publish_now_history":[],"rop_publish_now_status":"pending","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[2],"tags":[961,962,1155],"class_list":["post-8327","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-le-mag","tag-projet","tag-projet-technologie","tag-test"],"yoast_head":"\n[DOSSIER] TESTS UTILISATEURS ET P\u00c9DAGOGIE #6 : COMMENT CONDUIRE UN TEST UTILISATEURS ? - Sydologie<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sydo.fr\/sydologie\/2019\/12\/dossier-tests-utilisateurs-et-pedagogie-6-comment-conduire-un-test-utilisateurs\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"[DOSSIER] TESTS UTILISATEURS ET P\u00c9DAGOGIE #6 : COMMENT CONDUIRE UN TEST UTILISATEURS ? - Sydologie\" \/>\n<meta property=\"og:description\" content=\"  Sixi\u00e8me article de notre dossier consacr\u00e9 aux tests utilisateurs, bien s\u00fbr \u00e9crit par Cl\u00e9ment !   Le meneur du test \u00e0 un r\u00f4le primordial. 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