{"id":8196,"date":"2019-10-17T11:00:48","date_gmt":"2019-10-17T09:00:48","guid":{"rendered":"http:\/\/sydologie.com\/?p=8196"},"modified":"2024-11-22T14:20:39","modified_gmt":"2024-11-22T13:20:39","slug":"dossier-tests-utilisateurs-et-pedagogie-1-introduction","status":"publish","type":"post","link":"https:\/\/sydo.fr\/sydologie\/2019\/10\/dossier-tests-utilisateurs-et-pedagogie-1-introduction\/","title":{"rendered":"[DOSSIER] TESTS UTILISATEURS ET PEDAGOGIE #1 : INTRODUCTION"},"content":{"rendered":"

Pendant 10 semaines, Cl\u00e9ment<\/a> et Natacha<\/a>, nos deux d\u00e9veloppeurs, vous proposent de d\u00e9couvrir le monde merveilleux des tests utilisateurs : qu’est-ce que c’est ? \u00e0 quoi \u00e7a sert ? comment les mettre en place ? quels liens avec la formation ? Tant de questions qui trouveront leurs r\u00e9ponses dans cette s\u00e9rie d’article ! <\/em><\/p>\n

Chaque personne a sa propre mani\u00e8re d\u2019utiliser un produit. Les attentes varient d\u2019une personne \u00e0 l\u2019autre et les habitudes sont diff\u00e9rentes. Tout le monde s\u2019est d\u00e9j\u00e0 retrouv\u00e9 perplexe face \u00e0 un site internet ou une application sans savoir o\u00f9 chercher une information ni m\u00eame o\u00f9 cliquer. Lorsque l\u2019on con\u00e7oit un produit, une solution, il y a un moyen efficace pour \u00e9viter de provoquer cette situation : le test utilisateur.<\/p>\n

L’aventure int\u00e9rieure<\/h2>\n

Nous avons pu vivre de l\u2019int\u00e9rieur le probl\u00e8me engendr\u00e9 par l’absence de tests r\u00e9guliers au cours d\u2019un de nos projets e-learning. Nous avons travaill\u00e9 sur un jeu pendant des mois, et les niveaux commen\u00e7aient \u00e0 nous para\u00eetre vraiment simples. Nous les avons donc complexifi\u00e9s, pour rendre l\u2019exp\u00e9rience de jeu plus r\u00e9aliste et plus int\u00e9ressante (on aime \u00e7a, le challenge). <\/p>\n

En fin de projet, nous avons fait tester le jeu \u00e0 notre client, et l\u00e0 nous avons \u00e9t\u00e9 confront\u00e9 \u00e0 un gros probl\u00e8me : aucun des testeurs chez le client n\u2019arrivait \u00e0 terminer le jeu. Tous restaient bloqu\u00e9s au niveau du tutoriel, ne comprenant pas le cheminement que nous avions mis en place. Chaque niveau \u00e9tant d\u2019une difficult\u00e9 croissante, il nous a fallu expliquer \u00e9tape par \u00e9tape comment avancer et progresser. Le jeu perdant son \u201cfun\u201d car impossible \u00e0 terminer, nous avons d\u00fb revoir notre copie et repenser tous les niveaux pour correspondre \u00e0 la cible de notre jeu.<\/p>\n

Ce simple retour du client nous a permis de comprendre l\u2019utilit\u00e9 de faire tester nos solutions bien plus en amont des projets. De valider avec l\u2019utilisateur final que tout soit compr\u00e9hensible par lui ou par les personnes qui vont utiliser l\u2019outil d\u00e8s le d\u00e9but du projet (dans le but d\u2019\u00e9viter de concevoir de nouveau tout ou partie de ce que nous avons d\u00e9j\u00e0 r\u00e9alis\u00e9).<\/p>\n

De l’importance du test utilisateur<\/h2>\n

Pour \u00e9viter ce genre de m\u00e9saventures, il faut faire tester son produit rapidement lors de la conception. Le test utilisateur est un proc\u00e9d\u00e9 qui vise \u00e0 v\u00e9rifier l\u2019usabilit\u00e9 d\u2019une solution, c\u2019est-\u00e0-dire de v\u00e9rifier si la solution est simple et intuitive \u00e0 utiliser. <\/p>\n

C\u2019est un proc\u00e9d\u00e9 mis en place principalement dans le domaine du web par les UX designers pour valider leurs solutions. Par exemple, un test utilisateur peut \u00eatre effectu\u00e9 sur diff\u00e9rentes pages pour v\u00e9rifier le nombre de clics n\u00e9cessaires pour s\u2019inscrire ou adh\u00e9rer \u00e0 une newsletter (dans l\u2019id\u00e9e, il faut que ces actions demandent le moins d’effort possible \u00e0 l\u2019utilisateur, et donc le moins de clics).<\/p>\n

Ces tests peuvent s\u2019effectuer dans n\u2019importe quel domaine, y compris pour un module e-learning ! Ils vont permettre d\u2019identifier les probl\u00e8mes de conception et de design, voire de r\u00e9v\u00e9ler certains \u201cbugs\u201d.<\/p>\n

Rendez-vous jeudi 24 octobre pour l’article suivant \ud83d\ude42<\/em><\/p>\n

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\n 
\n 
\n 
\nEt voici les liens des articles de la s\u00e9rie :
\n– TESTS UTILISATEURS ET PEDAGOGIE #1 : INTRODUCTION<\/a><\/strong>
\n– TESTS UTILISATEURS ET PEDAGOGIE #2 : QU\u2019EST-CE QU\u2019UN TEST UTILISATEUR ?<\/a><\/strong>
\n– TESTS UTILISATEURS ET P\u00c9DAGOGIE #3 : POURQUOI FAIRE DES TESTS UTILISATEURS ?<\/a><\/strong>
\n– TESTS UTILISATEURS ET P\u00c9DAGOGIE #4 : LE D\u00c9ROULEMENT D\u2019UN TEST UTILISATEURS<\/a><\/strong>
\n– TESTS UTILISATEURS ET P\u00c9DAGOGIE #5 : PREPARER SON TEST UTILISATEURS<\/a><\/strong>
\n– TESTS UTILISATEURS ET P\u00c9DAGOGIE #6 : COMMENT CONDUIRE UN TEST UTILISATEURS ?<\/a><\/strong>
\n– TESTS UTILISATEURS ET P\u00c9DAGOGIE #7 : ANALYSER LES R\u00c9SULTATS<\/a><\/strong>
\n– TESTS UTILISATEURS ET P\u00c9DAGOGIE #8 : ASTUCES ET CONSEILS<\/a><\/strong>
\n– TESTS UTILISATEURS ET P\u00c9DAGOGIE #9 : A\/B TESTING<\/a><\/strong>
\n– TESTS UTILISATEURS ET P\u00c9DAGOGIE #10 : CONCLUSION\/BONUS<\/a><\/strong>
\n 
\n 
\n <\/p>\n","protected":false},"excerpt":{"rendered":"Pendant 10 semaines, Cl\u00e9ment et Natacha, nos deux d\u00e9veloppeurs, vous proposent de d\u00e9couvrir le monde merveilleux des tests utilisateurs : qu’est-ce que c’est ? \u00e0 quoi \u00e7a sert ? comment les mettre en place ? quels liens avec la formation ? Tant de questions qui trouveront leurs r\u00e9ponses dans cette s\u00e9rie d’article ! Chaque personne… Voir l’article<\/a>","protected":false},"author":46,"featured_media":8197,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"rop_custom_images_group":[],"rop_custom_messages_group":[],"rop_publish_now":"initial","rop_publish_now_accounts":[],"rop_publish_now_history":[],"rop_publish_now_status":"pending","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[2],"tags":[],"class_list":["post-8196","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-le-mag"],"yoast_head":"\n[DOSSIER] TESTS UTILISATEURS ET PEDAGOGIE #1 : INTRODUCTION - Sydologie<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sydo.fr\/sydologie\/2019\/10\/dossier-tests-utilisateurs-et-pedagogie-1-introduction\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"[DOSSIER] TESTS UTILISATEURS ET PEDAGOGIE #1 : INTRODUCTION - Sydologie\" \/>\n<meta property=\"og:description\" content=\"Pendant 10 semaines, Cl\u00e9ment et Natacha, nos deux d\u00e9veloppeurs, vous proposent de d\u00e9couvrir le monde merveilleux des tests utilisateurs : qu’est-ce que c’est ? \u00e0 quoi \u00e7a sert ? comment les mettre en place ? quels liens avec la formation ? 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